Terms of Use

Welcome to Yuan Smart Pen and Notebook ("Website," "Store,"). These Terms of Service ("Terms") govern your access to and use of our Website and services. By accessing, browsing, or making a purchase on our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Eligibility

You must be at least the age of majority in your state or province of residence to use this Website. By using this Website, you represent that you meet this age requirement and have the legal capacity to enter into a binding agreement.

2. Account Registration & Security

  • You may need to create an account to use certain features. You agree to provide accurate and complete information and to update it promptly.

  • You are responsible for all activities under your account and for keeping your password secure.

  • We reserve the right to suspend or terminate your account for any conduct we deem violates these Terms or is harmful to other users, us, or third parties.

3. Products, Orders & Pricing

  • We strive to display product colors, features, specifications, and details as accurately as possible, but we do not guarantee that your screen's display will be perfectly accurate.

  • All orders are subject to availability and our acceptance. We reserve the right to refuse or cancel any order for any reason, including for errors in product description, pricing, or availability. If we cancel an order, we will issue a refund.

  • Prices are subject to change without notice. We are not responsible for typographical errors.

4. Payment

  • We accept various payment methods as displayed at checkout. By providing your payment information, you authorize us to charge the full order amount to your selected payment method.

  • Transactions are processed through secure third-party payment gateways (e.g., Shopify Payments, PayPal, Stripe). You agree to comply with their respective terms.

  • Promotional codes/discounts are subject to specific terms and are non-transferable.

5. Shipping & Delivery

  • Shipping times and costs are estimates only. We are not liable for delays caused by carriers or customs.

  • Title and risk of loss for products pass to you upon delivery to the carrier. You are responsible for any import duties, taxes, or customs fees for international orders.

6. Returns, Refunds & Exchanges

Our Return & Refund Policy governs all returns, refunds, and exchanges. Please review it  Refund Policy page before making a purchase.

7. Intellectual Property

All content on this Website (including text, images, logos, designs, and software) is our property or licensed to us and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. User-Generated Content

If you submit reviews, photos, comments, or other content, you grant us a non-exclusive, royalty-free license to use it for any purpose. You represent that your User Content is original, does not infringe on any third-party rights, and is not unlawful. We may remove User Content at our discretion.

9. Disclaimer of Warranties & Limitation of Liability

  • THE WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED.

  • TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR PRODUCTS.

  • OUR MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS GIVING RISE TO THE CLAIM.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. Please review it here: Privacy Policy page.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Access them at your own risk.

12. Changes & Termination

We may modify these Terms at any time. Updated versions will be posted here with a revised "01/10/2026" date. Your continued use after changes constitutes acceptance. We may suspend or terminate your access to the Website for any reason.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Your State/Province and Country, e.g., State of California, United States], without regard to its conflict of laws principles. Any disputes shall be resolved in the courts located in [Your City/County, e.g., San Francisco County, California].

14. Contact Information

For questions about these Terms, please contact us at:

  • Email: support@yuanpen.cc